eXSYS provides Maintenance and Support services with a wide range of technical support services levels for clients to chose from. The tiered support levels are designed to allow our clients to select the level of service appropriate to their business requirements and the budget. The support levels can vary from the basic telephone or email based services for remote trouble shooting up to an enhanced on-site service to help or complement the client existing support staff.
Our maintenance services comply to the Information Technology Infrastructure Library (ITIL) standard and industry best practices. The service delivery includes processes for incident / problem management and tracking until request fulfilment, change request management, resource management, service level agreement management, service measurement and reporting, and continual service improvement.
eXSYS Application Development experience includes the implementation of many successful software development projects ranging from enterprise web-based solutions to standalone applications.
During the Application Development process, eXSYS always strives for the primary objective of applying the appropriate technology to fulfill the client’s business requirements. Our key clients are established corporations who emphasise quality, usability and reliability.
We have a broad range of skills and knowledge to integrate standalone applications in on-premise, cloud or hybrid environments. We use commercial integration engines or customised methods based on cost of implementation and maintenance.
Cloud Migration Services
Architect – configure and manage migration of on-premise applications to cloud platforms such as Amazon, Google Cloud, Microsoft Azure, or private clouds.
Using latest ETL Tools, eXSYS has expertise and experience in executing data migration effectively across various platforms for databases or systems.
Implementation of payment gateways and integration with client applications.